Our friendly team take your details and gather accident and injury information. We talk about the necessary criteria for
claiming, and take a suitable time for a solicitor to contact you.
Your claim will then be passed onto our group of specialist solicitors.
The solicitor will call and discuss the claim in more detail and answer any questions you have regarding your claim. Our
solicitors can give information regarding how likely your claim is to succeed, an estimated time your claim could take and an
estimation of how much compensation you could expect to receive.
If your claim is accepted the solicitor will send you some paperwork to complete.
You will be provided with a direct number and email address for the solicitor dealing with your case so any queries can be
answered promptly and you will receive sufficient help completing paperwork.
The solicitor will inform the other party we are holding them responsible for your injury and of your intention to claim.
The solicitor will then proceed with the claim. Our solicitor will arrange a medical for you, so we can provide details of your
injury. Once we have received this report we can gather a schedule of losses and send this to the other party asking for the
claim to be settled. It is highly unlikely a personal injury claim will go to court, as most cases in the UK are resolved prior to
this between both parties’ solicitors. An exception to this is if it is a very serious injury resulting in very high payouts of
compensation. Also if we cannot make an agreement with the other party the case could go to court.
Most importantly we will be there guiding you through every step to ensure the process is as straightforward as possible.